Writing
Notes on taking work off people's plates.
64 pieces on AI employees, one-process builds, and the parts that still need a person. Written for operators, not for a prompt.
People · 19 Aug 2026 · 6 min
Slack, email, and the AI employee
If the pile is already in Slack or the inbox, that is the workplace. A new tab is how the employee dies in procurement.
Read the piece
People · 23 Jul 2026 · 6 min
From pilot to production AI employees
A pilot proves a demo. Production proves a Monday. Those are different projects, and only one needs an owner.
People · 16 Jun 2026 · 6 min
Multilingual AI employees
If you cannot review it in the language you send, you do not have a multilingual employee. You have a lottery.
People · 21 May 2026 · 6 min
When the model is wrong
Wrong output is not a vibe. It is a state on the work: escalated, owned, and still attached to the facts.
People · 9 Apr 2026 · 6 min
Training your team to work with an AI employee
The team does not need a lecture on models. They need a week of reviewing real cases without rubber-stamping the output.
People · 18 Mar 2026 · 6 min
Who owns the AI employee
If nobody can stop it, take the exceptions, and explain a miss, you do not have an AI employee. You have a demo with a login.
People · 11 Feb 2026 · 6 min
Write a job description for the AI employee
If you cannot write the job on one page, you are not ready to automate it. Models do not fix a fuzzy role.
People · 15 Jan 2026 · 6 min
Checklist before you automate a process
If you cannot write the steps, count the pile, and name the exceptions, you are not choosing a model. You are choosing a mess.